Privacy Policy

ROVE is committed to protecting your privacy and we are committed to maintaining and using this information responsibly. By using our website, or providing your information to us, you are accepting and consenting to the Private Policy.

Use & Collection of Personal Information
ROVE collects your personal information such as your name, email, telephone number, billing & shipping address, and credit card numbers that you provide with us when you place an order and when you save your information with us. We may use your information collected online to process and fulfill your order(s), contact you regarding a particular transaction, or to contact you about new products, features or special promotions. The information you enter will not be disclosed to any outside organization or third party. If you do not wish to receive such communication with us, you may remove yourself from the mailing list by logging into your account and opting out of the mailing list or email us at info@rovenyc.com

ROVE may store some information on your computer in the form of “cookies”, they are used to help us gather general information and save user defined preferences. This allows us to tailor our website to enhance and personalize your shopping experience. Most web browsers allow web users to exercise control over such files on their computers, you can delete saved cookies from your browsing history or set your computer to disable cookies. Unless you have adjusted your settings to refuse cookies, we will use cookies when you are browsing and shopping on our website.

ROVE automatically collects certain information using  third-party analytics program, Google Analytics, to helps us understand how users use the website, but none of this information identifies you personally. For example, each time you visit the website we automatically collect your IP address, browser and computer type, access time, and web page from which you came. We use information collected in this manner to only to better understand your needs and the needs of the website users in the aggregate. ROVE also makes use of this information gathered for statistical purposes to keep track of the number of visits to the website and which pages on the website with a view to introducing improvements.

Your IP address and other relevant information may be used in order to trace any fraudulent or criminal activity.

Security
ROVE works to protect the security of your information during order transmission. While we implement these and other security measures on our site, please note that 100% security is not always possible. Please protect your information well by keeping your password secret and disclose to others. By making a purchase on the website, you authorize us to use these payment processors and to transfer personal information to them, but only to the extent need to complete the transaction.

Payment
Retail prices are in U.S. dollars. Only orders sent within New York State will be charged the appropriate local sales tax. ROVE accepts payments by Visa, Master Card, American Express, and Discover. Please provide all correct billing information including the name of the cardholder, credit card number, expiration date, and billing address.

To avoid unnecessary delays, please make sure you have completed checkout carefully and completely. The amount of your purchase will be debited to your account on the date of sale. You will only be charged for merchandise that is available. ROVE will not be responsible for any delay of goods due to incomplete order forms or unattainable authorizations from credit card companies.

Children
The Children's Online Privacy Protection Act imposes certain requirements on websites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13. ROVE is not directed at children under 13, and does not knowingly collect any personal information from children under 13.